Privacy policy
Last updated: 15/05/2025
This privacy policy describes how Peluria (“the Site”, “we”, “our” or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on our website (the “Site”) or otherwise communicate with us about the Site (collectively, the “Services”).
In this policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a website visitor, or any other person whose information we have collected in accordance with this policy.
Please read this privacy policy carefully.
Changes to the Privacy Policy
We may update this policy periodically, including to reflect changes in our practices or for legal, operational, or regulatory reasons. The revised version will be posted on the Site, with an updated date, and we will take all steps required by applicable law.
How We Collect and Use Your Personal Data
To provide our Services, we collect personal information about you from several sources. The information we collect and use varies depending on your interaction with us.
In addition to the specific uses described below, we may use your data to:
• Communicate with you
• Provide or improve the Services
• Comply with our legal obligations
• Enforce our terms and conditions
• Protect our rights, our users, and the Services
Personal Data We Collect
The type of personal data collected depends on your use of the Site. By “personal data,” we mean any information that can identify you or be linked to you. The types of data we collect are as follows:
Data You Provide to Us Directly
• Contact details: name, address, phone number, email
• Order information: name, billing and shipping addresses, payment confirmation, email, phone number
• Account data: username, password, security questions
• Customer service: messages, attachments, details provided when contacting our support
Some features require providing this information. Refusing to provide it may limit access to the Services.
Automatically collected data (usage)
We automatically collect certain data through cookies, pixels, and similar technologies ("Cookies"), such as:
• Device type and browser
• IP address and network connection
• Interactions with the Site and Services
Data obtained through third parties
We may also obtain data from third parties, including:
• Service providers related to the Site
• Payment processors (bank card, bank details, billing address)
When you interact with our emails, advertisements, or our Site, we (or our partners) may collect data via cookies, SDKs, web beacons, and third-party libraries.
All data obtained is processed in accordance with this policy. See also the section on third-party sites.
Purposes of using your data
• Provision of products and services
• Marketing and advertising
• Security and fraud prevention
• Communication and improvement of the Services
Cookies
We use cookies to analyze and improve your experience. See our cookie policy or your browser settings for more information. You can usually disable them through your settings.
Disclosure of your personal data
We may share your information in the following cases:
• Service providers acting on our behalf
• Business or marketing partners
• Affiliates
• Legal or regulatory authorities if required
We do not sell your sensitive data or use it for profiling without your consent.
Third-party sites and links
The Site may contain links to third-party sites. We are not responsible for their content or privacy policies. Please review their respective terms.
Children’s Data
Our Services are not directed to children. We do not knowingly collect their data. If you are a parent or guardian and believe that your child has provided us with data, contact us to request its deletion.
Data Security and Retention
We take reasonable measures to protect your information. The retention period depends on various factors: account management, legal obligations, dispute resolution, or enforcement of contracts.
Your Rights
Depending on your country of residence, you may have the following rights:
• Access to your data
• Deletion of your data
• Correction of your data
• Objection to sale or sharing for advertising purposes
• Restriction of processing
• Withdrawal of consent
• Appeal in case of refusal
• Management of communication preferences
You can exercise these rights by contacting us using the information below.
Complaints
If you have concerns about our data processing, contact us. If our response does not satisfy you, you may file a complaint with your local data protection authority.
International Users
If we transfer your personal data outside your country, we use recognized legal mechanisms (standard contractual clauses, etc.) unless the destination country provides an adequate level of protection.
Contact
For any questions about our privacy policy or to exercise your rights:
Peluria
Company Name : BP Imperial SA
Company Registration Number : CHE-288.981.965
Address : Rue du puits du géant 1a, 1950 Sion, Switzerland
Phone : +33756928917
Email : contact@peluria.com
Opening hours: Monday - Sunday: 9:00 AM - 7:00 PM (GMT+2)
Contact us: Contact page
